I’m not a big fan of social media. In and of itself there is nothing wrong with it, but I think that people were not set up to communicate this way. All of the negative aspects about “us” tend to come out in social media platforms. I suspect that has to do with the simple fact that the communication is not in-person. When communicating over a medium like the internet, we are distanced from the person we are communicating with. They is no feedback, no cues, nothing to reign us in, calm us down, or cues to guide us. Instead, we run full bore ahead without really thinking about what it is we are saying and how it may be perceived by the person reading it.
Master the Business Review
The business review goes by many names. The Monthly Business Review (MBR), Quarterly Business Review (QBR), and the Executive Business Review (EBR) are the most common. While there are many names and they happen at different frequencies, they all serve the same purpose: demonstrating the value you provide your customer.
Perform Goal Reviews for Greater Achievement
Goal reviews are a great way to keep yourself on track to achieve your objectives. Most people are familiar with goal setting, especially around the New Year. We set goals and commit to achieving them. Sadly, just 8% of us actually follow through on our New Year’s resolutions, and regular goal achievement throughout the year is not much better. Goal reviews are quick and easy way stay focused on what you really want.
Master Executive Encounters
Executive encounters are a great opportunity to demonstrate your skills. Gaining access to executives, especially the C-Suite, can be challenging. Their time is limited and they have a lot of demands on it. As an aspiring leader, there are ways to get more face time with executives and for you to be ready when the opportunities arises. Taking a few simple steps ahead of time will prepare you for when you chances comes.
Assume Positive Intent to Improve Business Interactions
One of the best ways to improve any business interaction is to assume positive intent, that is, give people the benefit of the doubt. Assuming positive intent makes it possible to have a productive conversation without defensiveness shutting it down. What’s more, assuming positive intent demonstrates your leadership qualities. You show that you are seeking solutions instead of someone to blame.